All cases related to via or clone assets after purchase due to not changing information TRBM.SHOP is not responsible! Detail -> https://bit.ly/trbmshop
Warranty Policy
Warranty Accepted - Facebook Account
Customers are entitled to a warranty within 24 hours of purchasing a Facebook account under the following conditions:
- First-time login failed (wrong UID, wrong password, wrong 2FA code).
- Account has pre-existing ad restrictions (cannot create campaigns, add BM).
- Account has a previously disabled personal ad account.
Warranty Accepted - Business Manager
Customers are entitled to a warranty within 24 hours of purchasing a Business Manager (BM) link under the following conditions:
- The invitation link to receive BM cannot be accessed (link error, link expired).
- BM is restricted from advertising (BM disabled - unable to create ad account).
- BM has a disabled ad account (BM active - ad account disabled).
*For Business Verification BM: Warranty is one-to-one if the verification green badge is missing within 3 days from the date of purchase (This term is accepted if the BM has not violated any terms or party item disclaimers of the warranty).
Warranty Accepted - Google Ads Account
- The account has not changed security information.
- The account has not been deactivated.
Refusal of Warranty
Warranty Disclaimer - Facebook Account
The warranty is not applicable for Facebook accounts under the following conditions:
- Account is checkpointed due to creating campaigns, adding cards, adding BM, adding personal Facebook accounts, or registering BM.
- Account is restricted from advertising due to creating campaigns, adding cards, adding BM, adding personal Facebook accounts, or registering BM.
- Account is disabled by the user for personal advertising accounts due to creating campaigns, adding cards.
- Account is checkpointed after logging in or changing account information.
- Account threshold is reduced after adding a card or changing the time zone or currency.
Warranty Disclaimer - Business Manager (BM)
The warranty is not applicable for BMs under the following conditions:
- BM has been used to create a campaign (including drafts).
- BM has had payment information added by the user (adding cards).
- BM has had an ad account created by the user.
- BM has had a Pixel created by the user or received a Pixel from another BM.
- BM has been verified using a temporary email service (Mail10m, etc.).
- BM's threshold has dropped.
- Ad account currency in BM has been changed.
*Within 24 hours of acquiring BM: If BM is restricted from advertising or the ad account is disabled, do not attempt to resist BM (ad account). If resistance is attempted, that BM will not be covered under warranty.
Warranty Disclaimer - Google Ads Account
The warranty is not applicable for Google Ads accounts under the following conditions:
- Account is disabled after creating a campaign or adding a payment card.
- Account security information has been changed.